Frequently Asked Questions

We're a US-based company that specializes specifically in Caribbean markets. Unlike large trading houses, we offer personalized service, break down MOQs to manageable sizes, and provide integrated logistics through our sister company Gulfhawk Logistics. We understand the unique challenges of Caribbean businesses and offer solutions like net payment terms and consolidated shipments.

MOQ stands for Minimum Order Quantity - the smallest amount a supplier will sell. Many global suppliers require orders of 20-50 tons or more. We solve this by consolidating orders from multiple Caribbean customers, allowing you to buy just 3-5 tons of what you actually need while we handle the larger supplier requirements.

Absolutely! This is one of our key advantages. We can consolidate multiple products - for example, stainless steel, welding consumables, and industrial chemicals - into a single container shipment. This saves you money on shipping costs and simplifies your logistics.

We serve all major Caribbean markets including Trinidad & Tobago, Jamaica, Barbados, Bahamas, Turks & Caicos, Cayman Islands, British Virgin Islands, Antigua & Barbuda, St. Lucia, Grenada, Guyana, Suriname, and Belize. We have experience with over 20 Caribbean ports and understand local import regulations.

Shipping times vary by origin and destination, but typically range from 2-6 weeks. From Asia to Caribbean ports is usually 4-6 weeks, from US Gulf Coast is 1-2 weeks, and from Europe is 2-3 weeks. We provide full tracking and keep you updated throughout the process.

Yes, we handle all documentation and work with trusted customs brokers in each Caribbean port. We prepare all necessary import documents, certificates of origin, and ensure compliance with local regulations. Our sister company Gulfhawk Logistics manages the entire process seamlessly.

We offer flexible payment terms including Net 30 for qualified customers. This eliminates the need for complex Letters of Credit that many suppliers require. For new customers, we may start with payment on delivery or shorter terms, then extend credit as we build our relationship.

We specialize in industrial metals (stainless steel, aluminum, copper alloys), industrial gases and welding consumables, hospitality and food service products, construction materials, energy and marine products, and specialty sectors like agricultural inputs and medical gases. If you need something not listed, ask us - we likely have sources for it.

Simply contact us with your product specifications, quantities needed, and delivery location. We'll provide a comprehensive quote including product cost, shipping, insurance, and any applicable duties. We respond to all quote requests within 24 hours.

Yes, Gulfhawk Group is part of the Gulfhawk family of companies. Gulfhawk Logistics is our sister company that handles all shipping and logistics operations. This integration allows us to offer seamless end-to-end service from global sourcing to final delivery at your Caribbean location.

Yes, through Gulfhawk Logistics we can arrange delivery to remote locations throughout the Caribbean. Whether you need delivery to a major port, a smaller island, or even to your facility's front door, we have the network and experience to make it happen.

Absolutely. We provide all necessary quality certificates, mill test certificates, certificates of origin, and any other documentation required for your specific products and destination. We work only with certified suppliers and can arrange third-party inspections when needed.